Privacy Policy

1. Introduction

This Privacy Policy explains how we collect and use your personal information when you use https://staffsescapes.co.uk and when you make a booking via a third-party booking provider integrated on our website.

We comply with the UK GDPR and the Data Protection Act 2018.

2. Who We Are

Staffs Escapes manages this website and holiday home.

Email: hello@staffsescapes.co.uk
Address: Available upon request

We act as the Data Controller. The third-party booking provider acts as our Data Processor when handling booking information.

3. Data We Collect

A. Booking Data via Third-Party Provider

When making a booking, the provider may collect:

• Name
• Contact details
• Booking details
• Payment details (processed securely by the provider’s payment system)

B. Data You Provide Directly

• Email address (newsletter signup)
• Contact/inquiry form details

C. Automatically Collected Data

We may collect:

• IP address
• Browser type
• Pages visited
• Device information

4. How We Use Your Data

• Process bookings
• Respond to enquiries
• Improve our website
• Send newsletters (with consent)

5. Legal Bases (UK GDPR)

• Contract: managing bookings
• Consent: newsletter + cookies
• Legitimate interest: analytics + site protection

6. Sharing Your Data

Data may be shared with:

• Third-party booking provider (booking management)
• Payment processors (via the provider)
• Email newsletter provider
• Hosting and analytics providers

7. International Transfers

Some providers operate outside the UK. Safeguards (e.g., SCCs) are applied to protect your data.

8. Data Retention

• Booking records: up to 7 years
• Analytics: 26 months
• Newsletter: until you unsubscribe

9. Your Rights

You may request access, correction, deletion, restriction, portability, or withdrawal of consent. To do so, please email us at hello@staffsescapes.co.uk.

10. Cookies

See our Cookie Policy.

11. Contact

Email: hello@staffsescapes.co.uk